Terms of Service

Introduction

Welcome to AquaZenith. These terms and conditions govern your use of our website and the purchase of products from our company. By accessing our website or purchasing our products, you agree to be bound by these terms and conditions.

Please read these terms carefully before using our website or making a purchase. If you do not agree to all the terms and conditions of this agreement, you may not access the website or purchase any products.

Definitions

In these Terms of Service, the following terms shall have the meanings as defined below:

  • "Company," "we," "us," or "our" refers to AquaZenith Technologies Inc., a company registered in Canada with its principal place of business at 1250 West Hastings Street, Vancouver, BC V6E 2M4.
  • "Website" refers to the AquaZenith website accessible at www.aquazenith.com.
  • "User," "you," and "your" refers to the individual accessing or using the Website, or the company or legal entity on behalf of which such individual is accessing or using the Website, as applicable.
  • "Products" refers to the water purification systems and related items available for purchase through the Website.
  • "Services" refers to installation, maintenance, or any other services provided by AquaZenith in connection with its Products.
  • "Content" refers to all text, images, videos, graphics, and other material that appears on the Website.

Account Registration

You may need to create an account to use certain features of our Website or to purchase Products. When you create an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your account.

Products and Orders

All Products are subject to availability. We reserve the right to discontinue any Product at any time. Prices for our Products are subject to change without notice. We reserve the right to refuse any order you place with us.

Your order represents an offer to purchase a Product that is accepted by us when we send an email confirmation of the order or when we deliver the Product to you, whichever is earlier.

Payment for Products must be made by the methods specified on the Website. You represent and warrant that you have the legal right to use any payment method you provide in connection with any purchase.

Shipping and Delivery

We will arrange for the delivery of the Products to the address you specify when placing your order. Delivery times are estimates only and cannot be guaranteed. We are not liable for any delays in delivery that are beyond our control.

You are responsible for inspecting the Products upon delivery and reporting any damage or defects within 48 hours of receipt.

Returns and Refunds

You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

To initiate a return, please email us at [email protected] with your order number and details about the item you wish to return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.

Refunds will be processed within 14 days of our receiving the returned Product. Refunds will be issued to the original payment method used for the purchase.

Product Warranties

All Products come with a manufacturer's warranty as specified in the Product documentation. This warranty is in addition to your statutory rights.

The warranty does not cover damage resulting from improper installation, misuse, neglect, or unauthorized repairs or modifications.

To make a warranty claim, please contact our customer service department at [email protected] or call +1 (604) 594-8752.

Intellectual Property

The Website and its Content, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of AquaZenith or its content suppliers and are protected by Canadian and international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and its Content for personal, non-commercial purposes. You may not:

  • Modify or copy the Content;
  • Use the Content for any commercial purpose or for any public display;
  • Attempt to reverse engineer any software contained on the Website;
  • Remove any copyright or other proprietary notations from the Content;
  • Transfer the Content to another person or "mirror" the Content on any other server.

User Content

Our Website may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material. By providing User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that your User Content does not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and does not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

Prohibited Activities

You agree not to use the Website:

  • For any illegal purpose or in violation of any local, provincial, national, or international law;
  • To conduct any activity that harms, infringes on the rights of, or threatens the safety of others;
  • To engage in any activity that involves deception, fraud, or impersonation;
  • To transmit any viruses, malware, or code of a destructive nature;
  • To interfere with or circumvent the security features of the Website or any related website, other websites, or the Internet.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AquaZenith, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Website;
  • Any conduct or content of any third party on the Website;
  • Any content obtained from the Website; and
  • Unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

Disclaimer

Your use of the Website and our Products is at your sole risk. The Website and Products are provided on an "AS IS" and "AS AVAILABLE" basis. We expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We make no warranty that the Website will meet your requirements, be available on an uninterrupted, timely, secure, or error-free basis, or that the results that may be obtained from the use of the Website will be accurate or reliable.

While we strive to provide accurate information about our Products, we do not warrant that Product descriptions or other Content on the Website are accurate, complete, reliable, current, or error-free.

Indemnification

You agree to defend, indemnify, and hold harmless AquaZenith, its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website, including, but not limited to, your User Content, any use of the Website's Content, services, and products other than as expressly authorized in these Terms of Service.

Termination

We may terminate or suspend your account and bar access to the Website immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach these Terms of Service.

Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website, or you may contact us at [email protected].

All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising out of or relating to these Terms of Service, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the British Columbia International Commercial Arbitration Centre. The seat of arbitration shall be Vancouver, British Columbia. The language of the arbitration shall be English.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Website.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect.

Entire Agreement

These Terms of Service constitute the entire agreement between you and AquaZenith regarding our Website and Products and supersede and replace any prior agreements we might have had between us regarding the Website and Products.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

AquaZenith Technologies Inc.
1250 West Hastings Street
Vancouver, BC V6E 2M4
Canada
Email: [email protected]
Phone: +1 (604) 594-8752